1Is sampling chargeable? How long does sampling take?
Sampling policies for standard regular items are negotiable. Reasonable sampling fees will be charged for newly customized items requiring new moulds.
Standard samples can be finished within 3–5 working days. Lead time for complex customized products will be confirmed separately.
2What is your minimum order quantity? Do you accept both small and bulk orders?
Flexible MOQ is available for in-stock items. More favorable prices are offered for large bulk orders.
We establish stable cooperation with large brand manufacturers, trading companies and medium & small furniture factories.
3How long is the validity of a quotation? Will prices be adjusted when steel costs rise?
Standard quotations are valid for 30 days. In case of sharp fluctuations in raw steel prices,
we will inform customers of price adjustments in advance. All pricing is transparent without unexpected surcharges.
4Does your company implement a quality management system?
Our factory strictly follows the ISO9000 quality management system. Full inspections are carried out from raw material incoming,
production processing to finished goods delivery. Each batch undergoes sampling tests on spring elasticity and fatigue resistance to ensure traceable stable quality.
5Can your products be exported overseas? Can you provide relevant documents?
Our products are sold domestically and exported globally, complying with quality standards of various countries.
We are familiar with international trade procedures and can provide customs declaration and certification documents to support export orders.
6What about your production capacity? Can you guarantee stable long-term supply?
Our production base covers over 20,000 square meters, equipped with full sets of automatic production equipment.
Sufficient daily output enables us to handle large recurring orders with reliable delivery.
7What is the normal lead time for orders?
In-stock goods can be delivered promptly. The lead time for standard bulk orders is 15–20 working days.
Special lead times for extra-large orders or customized products can be negotiated in advance.
8Can you provide technical consultation regarding spring structure and sofa seating comfort design?
Yes. Our professional technical team offers free consultation on spring configuration and structural optimization solutions for our partners.
9What is your company’s business principle?
We adhere to the principle of “Integrity First, Quality Oriented”. With consistent quality, on-time delivery and transparent pricing,
we aim to build long-term cooperative relationships with all customers.
English
عربي
Русский язык
Français
Português
Español
